BULLY IN THE WORKPLACE
Learn the traits of a bully
Learn how to handle a bully
Learn how managers can eradicate bullies
Some bullies are obvious. They may throw thing, slam doors, and insult others. Others may be much more subtle. While appearing to be courteous and reasonable on the surface, they are actually engaging in vicious character attacks and fabricating lies. The bully as never learned to accept responsibility for their behavior. Unfortunately, bullies are poorly developed people.
CELL PHONES: AVOIDING HEALTH DANGERS
Learn health statistics of cell phone use
Learn when - and when not - to use a cell phone
Learn remedies for cell phone addiction
As with most inventions, necessity creates demand. And nothing proves that more than the cell phone. And with progress comes responsibility. Things we take for granted an easily become abused. There are more than 200 billion cell phones worldwide. Did you know that a cell phone exposes you to a form of electro-magnetic radiation called "radiofrequency"?
CELL PHONES: MANNERS VS RUDENESS
Learn the negative impact of cell phone use
Learn the positive impact of cell phone use
Learn cell phone etiquette
No one owns the planet, we share it. And with such insight, we should consider politeness, consideration, and compassion. Cell phones are a marvelous invention; however, if its use causes carelessness, excessive stress and inconsideration, it can be seen as a nuisance, a health hazard, and a deadly distraction. Perhaps simple awareness will keep us from losing additional freedoms.
CELL PHONES: THE WORKPLACE AND DRIVING
Learn statistics of texting while driving
Learn proper cell phone use in the workplace
Learn tips to ensure safety when using a cell phone
Driving a vehicle is a major responsibility. Driving safely should be the number one concern for every driver. And yet, despite the risks of injuring one's self, a passenger, a pedestrian or those in another vehicle, the majority of teen drivers seem to ignore cell phone driving restrictions. Talking on a phone while driving can slow your reaction time.
Learn the art of effective communication
Learn what leads to conflict
Learn the power of your actions and words
Words create impressions, images, and expectations. They influence how we think. Words can inform, words can hurt, and words can reassure. There's a powerful connection between the words we use and the results we get. Poorly chosen words can hamper enthusiasm and affect self-esteem. Well chosen words can motivate and encourage thinking and creativity.
CONFIDENT OR ARROGANT
Learn how confidence is essential in the workplace
Learn how confidence creates - and how arrogance destroys
Learn how to interact with arrogant employees
Confidence is essential in the workplace. Confident people are comfortable in their own skin. Their confidence is grounded in experience and a sense of self-worth. Their words and actions are inspiring. Arrogance, on the other hand, is destructive in the workplace. Those who are arrogant are not confident are not comfortable in their own skin and are often insecure. It is important that customers feel comfortable.
Learn about a cyber defense training program
Learn about hackers and data breaches
Learn about security solutions
Americans are more worried about cybercrime than being a victim of a violent crime. And with good reason. Any computer connected to the internet is vulnerable, and most users are not properly trained to avert cyber attacks. Hackers are becoming more sophisticated in their attempt to confiscate email accounts and employee data. When your employees are at risk, your business is at risk.
DISCIPLINE IN THE WORKPLACE
Learn it is better to correct behavior than to punish
Learn when disciplinary action is needed
Learn how to investigate and start a report
A good manager knows disciplining employees is part of the job. A great manager knows the purpose of discipline is to correct behavior instead of punishing or embarrassing an employee. Indeed, most employees strive for excellence - and they greatly benefit from guidance and understanding instead of diminishing remarks or threats. Employees need feedback on what they are doing right or doing wrong.
ERGONOMICS AND YOUR OFFICE
Learn about proper lighting, temperature, and sound
Learn the components of a good training program
Learn how ergonomics will improve morale
Ergonomics is the science of making things comfortable and efficient. The purpose of an ergonomics program is to reduce or eliminate hazards that contribute to the development of Cumulative Trauma Disorders caused by repetitive motions. Serious problems may result when a certain muscle or tendon is overused. As people and jobs are different, solutions may vary by individuals.
ERGONOMICS AND YOUR WORKSTATION
Learn successful methods to set-up your workstation
Learn tips to performing safely in your workstation
Learn the importance of good ergonomic practice
According to the U.S. Bureau of Labor Statistics, nearly 2/3 of all occupational illnesses reported were caused by exposure to repeated trauma to a worker's upper body (wrist, elbow, shoulder). Musculoskeletal disorders including carpel tunnel syndrome affects 7% of the working population. They account for 14% of physician visits and 19% of hospital stays. 62% of those afflicted report some degree of limits on activities.
ESSENTIAL TO THE TEAM
Learn the concept of teamwork
Separate facts from myths about teamwork
Learn how to resolve conflicts
It is one thing to call a group of individuals a team. It is another thing for that group of individuals to actually function as a team. Teamwork is the concept of people working together cooperatively. As a team player or manager, it is beneficial to learn about effective communication, conflict resolution, and how everyone is enriched from respect, support, and appreciation.
EXCELLENCE IN CUSTOMER SERVICE
Explore ways to handle difficult people
Learn how to improve the writing of emails
See how one's behavior reflects the company image
Customer service is the art of politely listening and responding to the needs of the valued customer in a professional and timely manner. Good service with a kind, understanding voice will exude confidence and compassion to the valued customer. Even the most difficult customer can benefit from your tact, poise, and steadiness. Also included: phone presentation, emails, faxes, manners.
FIRST-TIME MANAGER TIPS
Learn the four components of effective management
Learn what behaviors to avoid
Learn how to build a healthy workplace culture
Congratulations! You have been selected to be a manager. Some get there by accident, others work their way up the ladder. But now you are here, it's not longer about you, it's about your team. And you have a new challenge, you must prove your effectiveness to your former peers and to your new hires. A first-time manager will discover it takes times to find your footing and know your direction.
GO GREEN AT WORK
Learn how organizations generate waste
Learn the benefits of going green
Learn how to reduce waste in the office
The environment has been abused for a long time and it is not as resilient as we once thought. Every business generates waste - and it costs money. Individuals and businesses are now finding ways to improve recycling, reduction in energy use, emission reduction, and reduction in the use of aerosols. Whether going green is individual or business-based, the savings benefits the community and the planet.
GOSSIP (IF WALLS COULD TALK)
Learn the harmful effects of gossip
Learn the top two ways to looking professional
Learn how to handle information passed onto you
We live in a society that is fascinated with the private lives of other people. Conversation around the water cooler has expanded to emailing and texting. It is easier and faster now to convey a message that is constructive or destructive. True, it can be said that coworkers often spend more time at work than they do with their families; but it is important to avoid the temptation of getting too personal while at work.
GOSSIP IMPACTS THE TEAM
Learn the different forms of gossip
Learn how malicious gossip can affect the workplace
Learn how to handle gossip in the workplace
People are naturally curious about one another and gossip provides an opportunity for people to bond. Most people gossip as a way of sharing without the intent to harm; however, speaking words that diminish the worth of a coworker not present in the conversation is harmful gossip. In fact, slander is used to destroy people's reputation. Malicious gossip is expressed with a deliberate desire to do harm.
GRIEVING AND SEEKING SUPPORT
Learn the natural reactions to death
Learn the importance of seeking help and support
Learn the benefits of bereavement counseling
Sadness, anger, confusion, and emptiness are natural reactions to death. Grief is not considered a mental disorder. However, grief and depression share a number of similarities such as sorrow, insomnia, loss of appetite, excessive sleeping, and overeating. If these feelings or symptoms go on for a very long time, and if you are not coping very well with grief, it may be worth seeking additional support.
GRIEVING FROM A RELATIONSHIP, PET, OR REJECTION
Learn valuable processes to handle your grief
Learn valuable suggestions on how to move on
Learn how to handle rejection
In the circle of life, death is certain. In the day-to-day life, rejection is possible, if not common; and good coping skills will keep your dignity and confidence in tact. People have said that the grief of death may be easier than grief from a divorce because death is not a choice but someone chose to divorce. Our animal friends are beloved members of the family; and it is natural to be stricken by grief when a pet dies.
HABITS THAT IMPACT WORK
Learn the Top 40 Most Annoying Habits
Learn how to turn poor habits into good habits
Learn how to create a workplace free of distractions
For millions of Americans in the workplace, sharing an office with an annoying coworker can be very stressful. In fact, the habits of an annoying coworker are the number one source of stress. Good people could have annoying habits. Of course, what is annoying to one may be endearing to another. But a productive work environment should be free of unnecessary distractions.
Learn how to create a germ-free office
Learn how a manager sets the example
Learn the importance of a healthy outlook
Create a germ-free office. Did you know the average office desk harbors hundreds of times more bacteria per square inch than an office toilet seat? A dirty workspace could make you and your coworkers sick. Workplace wellness makes good business sense. It increases morale and productivity, lowers health costs, and reduces absenteeism as well as injuries. Workplace wellness supports well-being.
HUMOR, SARCASM, AND CONFLICT
Learn the importance of fun and humor in the workplace
Learn the fine line between humor and rudeness
Learn the harm of sarcasm among team members
As a manager, I've learned it is helpful to add a level of playfulness to everyday tasks. It's clear that employees who have fun on the job are more creative, make better decisions, and get along with their coworkers. It is important to minimize boredom and fatigue; and laughter can reduce stress and boost morale but only if appropriate and tasteful. For example, sarcasm and teasing tends to be negative.
INTERVIEWING JOB CANDIDATES
Learn how to advertise for candidates
Learn how to prepare for the interview
Learn how to conduct an interview
From job description to job fulfillment, the process of interviewing job candidates and hiring the right one is quite a responsibility and takes practice and skill. There are six components to the hiring process: job description, job advertisement, applicant selection, job interview preparation, job interview techniques, and job hiring or rejection.
Learn the benefits of fun and humor at work
Learn the liability of inappropriate humor
Learn how to tell a joke
We need laughter to get through the day. Laughter can act as a coping mechanism to reduce stress. Laughter increases endorphins, increases disease fighting antibodies. Increases your intellectual performance, boosts your information retention, strengthens your immune system, and lowers blood pressure. Laughing can bring people together and strengthen relationships.
ORGANIZATION CULTURE FOR LEARNING
Learn the importance of transformational learning
Learn the benefits of transformative culture
Learn how to create a culture of learning at work
Learning is a natural process. Transformational learning is the expansion of one's beliefs and mindsets. It challenges how we see and do things. The problem with the status quo is that it avoids examination and may hamper growth. We all need to continuously learn and improve and adapt. It is true that organizations with a transformative culture stay relevant and thrive.
ORGANIZING YOUR WORKSPACE
Learn how to organize your desktop
Learn how to create an effective filing system
Learn how to remove clutter from your workspace
In every moment, you can savor time or squander time. Did you know the average executive wastes six weeks a year searching for paper? It is essential to organize your workspace as well as your thoughts. Put everything in its place and think positive. Starting with your desk, only keep things you constantly need. Work needs space and most of the clutter on your desk is probably paper.
ORIENTATION FOR LEADERS
Learn the basics of good leadership
Learn the fundamentals of a good orientation program
Learn how to create an effective work schedule
A good leader is sensitive to the needs of their staff., They know employees perform at their best when they are happy, knowledgeable, and motivated. They treat their employees with respect and as a valued member of the team. They know good relationships are based on trust and honesty. Most important, a good manager sets the example of appropriate behavior and commitment to excellence.
ORIENTATION FOR NEW HIRES
Learn three important components of business
Learn about skills, behavior, and relationships
Learn how to be an exemplary employee
Whether online or in-store, selling a product or performing a service, companies that put their employees first are usually the most successful in reaching their long-term goals. Most successful organizations thrive on good management and employee relations. Managers deserve your respect and a good day's work. The employee deserves to be treated as a valuable member of the team.
Learn how to overcome procrastination
Learn how to create a productive daily routine
Learn 10 tips to keep you on track
Let's rethink the term Time Management. We cannot manage time but we can manage ourselves in a timely manner. To achieve productivity is to avoid procrastination. Cause include waiting for the right mood, a fear of failure, a fear of success, undeveloped decision-making skills, poor organizational skills, and perfectionism. The only difference between busy and being productive is results.
POST-TRAUMATIC STRESS DISORDER
Learn the symptoms of PTSD
Learn how PTSD is diagnosed
Learn the recovery process of PTSD
Disturbing dreams, difficulty sleeping, fatigue, mental or physical distress, and feeling emotionally numb are some of the symptoms people experience when they have lived through a traumatic event such as combat, terrorist attacks, child sexual or physical abuse, sexual or physical assault, harassment, serious accidents, or natural disasters. After the event, a person may feel scared, confused, or angry.
SAFETY FROM HOME TO WORK
Learn safety questions to ponder while going to work
Learn the hidden dangers that lurk in the workplace
Learn how to be aware of your surroundings
Much like the traffic on your way to work, there are hidden dangers in the office that can have great impact. For the safety of yourself and others, it is important to be aware of your surroundings., The office building is not a sterile working environment. Common workplace hazards can be extra dangerous when you ignore them. Awareness is a choice. Choose to be safe.
TECH LEADERSHIP CODE TO SUCCESS
Learn the components of great leadership in the tech world
Learn how to build great teams
Learn the importance of a self-starter mindset
IT is the use of any computers, storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange all forms of electronic data. The IT leader must bring all of the workers together; and the leaders must have knowledge and experience to become a well-rounded professional. The IT leader must be a visionary, a project manager, and a specialist in operational excellence.
Learn how worrying affects your emotions
Learn how to shift a worry to a concern
Learn a unique perspective about control
Worrying is when you think about negative things that may or may not happen in the future. It consumes precious energy and is the easiest way to ensure unhappiness in the present moment. So why do we allow this feeling of anxiety to overwhelm us? Fear of the unknown. Fear the worst will happen. There are sensible concern and senseless worries.
Learn how to handle what others think of you
Learn the process to rid worrying in your life
Learn what we can control in our lives
Everyone has opinions and, what's true, the opinions are theirs. And what people think of you is none of your business. So why get involved in unsolvable situations? You are who you are. You know your strengths and you know what needs improving. Do not let the negative opinions of others affect your self-esteem, your decisions, or goals. Be confident in your actions. Focus and choose wisely.