Employee Excellence

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BULLY IN THE WORKPLACE

5:50

Learn the traits of a bully

Learn how to handle a bully

Learn how managers can eradicate bullies

Some bullies are obvious. They may throw thing, slam doors, and insult others. Others may be much more subtle. While appearing to be courteous and reasonable on the surface, they are actually engaging in vicious character attacks and fabricating lies. The bully as never learned to accept responsibility for their behavior. Unfortunately, bullies are poorly developed people.

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CELL PHONES: AVOIDING HEALTH DANGERS

5:15

Learn health statistics of cell phone use

Learn when - and when not - to use a cell phone

Learn remedies for cell phone addiction

As with most inventions, necessity creates demand. And nothing proves that more than the cell phone. And with progress comes responsibility. Things we take for granted an easily become abused. There are more than 200 billion cell phones worldwide. Did you know that a cell phone exposes you to a form of electro-magnetic radiation called "radiofrequency"?

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CELL PHONES: MANNERS VS RUDENESS

5:20

Learn the negative impact of cell phone use

Learn the positive impact of cell phone use

Learn cell phone etiquette

No one owns the planet, we share it. And with such insight, we should consider politeness, consideration, and compassion. Cell phones are a marvelous invention; however, if its use causes carelessness, excessive stress and inconsideration, it can be seen as a nuisance, a health hazard, and a deadly distraction. Perhaps simple awareness will keep us from losing additional freedoms.

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CELL PHONES: THE WORKPLACE AND DRIVING

5:15

Learn statistics of texting while driving

Learn proper cell phone use in the workplace

Learn tips to ensure safety when using a cell phone

Driving a vehicle is a major responsibility. Driving safely should be the number one concern for every driver. And yet, despite the risks of injuring one's self, a passenger, a pedestrian or those in another vehicle, the majority of teen drivers seem to ignore cell phone driving restrictions. Talking on a phone while driving can slow your reaction time. 

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COMMUNICATING EFFECTIVELY

4:30

Learn the art of effective communication

Learn what leads to conflict

Learn the power of your actions and words

Words create impressions, images, and expectations. They influence how we think. Words can inform, words can hurt, and words can reassure. There's a powerful connection between the words we use and the results we get. Poorly chosen words can hamper enthusiasm and affect self-esteem. Well chosen words can motivate and encourage thinking and creativity.

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CONFIDENT OR ARROGANT

4:20

Learn how confidence is essential in the workplace

Learn how confidence creates - and how arrogance destroys

Learn how to interact with arrogant employees

Confidence is essential in the workplace. Confident people are comfortable in their own skin. Their confidence is grounded in experience and a sense of self-worth. Their words and actions are inspiring. Arrogance, on the other hand, is destructive in the workplace. Those who are arrogant are not confident are not comfortable in their own skin and are often insecure. It is important that customers feel comfortable.

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CYBER SECURITY

4:50

Learn about a cyber defense training program

Learn about hackers and data breaches

Learn about security solutions

Americans are more worried about cybercrime than being a victim of a violent crime.  And with good reason. Any computer connected to the internet is vulnerable, and most users are not properly trained to avert cyber attacks. Hackers are becoming more sophisticated in their attempt to confiscate email accounts and employee data. When your employees are at risk, your business is at risk.

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DISCIPLINE IN THE WORKPLACE

5:25

Learn it is better to correct behavior than to punish

Learn when disciplinary action is needed

Learn how to investigate and start a report

A good manager knows disciplining employees is part of the job. A great manager knows the purpose of discipline is to correct behavior instead of punishing or embarrassing an employee. Indeed, most employees strive for excellence - and they greatly benefit from guidance and understanding instead of diminishing remarks or threats. Employees need feedback on what they are doing right or doing wrong.

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ERGONOMICS AND YOUR OFFICE

6:30

Learn about proper lighting, temperature, and sound

Learn the components of a good training program

Learn how ergonomics will improve morale

Ergonomics is the science of making things comfortable and efficient. The purpose of an ergonomics program is to reduce or eliminate hazards that contribute to the development of Cumulative Trauma Disorders caused by repetitive motions. Serious problems may result when a certain muscle or tendon is overused. As people and jobs are different, solutions may vary by individuals.

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ERGONOMICS AND YOUR WORKSTATION

6:35

Learn successful methods to set-up your workstation

Learn tips to performing safely in your workstation

Learn the importance of good ergonomic practice

According to the U.S. Bureau of Labor Statistics, nearly 2/3 of all occupational illnesses reported were caused by exposure to repeated trauma to a worker's upper body (wrist, elbow, shoulder). Musculoskeletal disorders including carpel tunnel syndrome affects 7% of the working population. They account for 14% of physician visits and 19% of hospital stays. 62% of those afflicted report some degree of limits on activities.

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ESSENTIAL TO THE TEAM

6:00

Learn the concept of teamwork

Separate facts from myths about teamwork

Learn how to resolve conflicts

It is one thing to call a group of individuals a team. It is another thing for that group of individuals to actually function as a team. Teamwork is the concept of people working together cooperatively. As a team player or manager, it is beneficial to learn about effective communication, conflict resolution, and how everyone is enriched from respect, support, and appreciation.

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EXCELLENCE IN CUSTOMER SERVICE

7:15

Explore ways to handle difficult people

Learn how to improve the writing of emails

See how one's behavior reflects the company image

Customer service is the art of politely listening and responding to the needs of the valued customer in a professional and timely manner. Good service with a kind, understanding voice will exude confidence and compassion to the valued customer. Even the most difficult customer can benefit from your tact, poise, and steadiness. Also included: phone presentation, emails, faxes, manners.

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FIRST-TIME MANAGER TIPS

7:12

Learn the four components of effective management

Learn what behaviors to avoid

Learn how to build a healthy workplace culture

Congratulations! You have been selected to be a manager. Some get there by accident, others work their way up the ladder. But now you are here, it's not longer about you, it's about your team. And you have a new challenge, you must prove your effectiveness to your former peers and to your new hires. A first-time manager will discover it takes times to find your footing and know your direction.

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GO GREEN AT WORK

7:05

Learn how organizations generate waste

Learn the benefits of going green

Learn how to reduce waste in the office

The environment has been abused for a long time and it is not as resilient as we once thought. Every business generates waste - and it costs money. Individuals and businesses are now finding ways to improve recycling, reduction in energy use, emission reduction, and reduction in the use of aerosols. Whether going green is individual or business-based, the savings benefits the community and the planet.

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GOSSIP (IF WALLS COULD TALK)

5:45

Learn the harmful effects of gossip

Learn the top two ways to looking professional

Learn how to handle information passed onto you

We live in a society that is fascinated with the private lives of other people. Conversation around the water cooler has expanded to emailing and texting. It is easier and faster now to convey a message that is constructive or destructive. True, it can be said that coworkers often spend more time at work than they do with their families; but it is important to avoid the temptation of getting too personal while at work.

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GOSSIP IMPACTS THE TEAM

6:15

Learn the different forms of gossip

Learn how malicious gossip can affect the workplace

Learn how to handle gossip in the workplace

People are naturally curious about one another and gossip provides an opportunity for people to bond. Most people gossip as a way of sharing without the intent to harm; however, speaking words that diminish the worth of a coworker not present in the conversation is harmful gossip. In fact, slander is used to destroy people's reputation. Malicious gossip is expressed with a deliberate desire to do harm.

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GRIEVING AND SEEKING SUPPORT

4:12

Learn the natural reactions to death

Learn the importance of seeking help and support

Learn the benefits of bereavement counseling

Sadness, anger, confusion, and emptiness are natural reactions to death. Grief is not considered a mental disorder. However, grief and depression share a number of similarities such as sorrow, insomnia, loss of appetite, excessive sleeping, and overeating. If these feelings or symptoms go on for a very long time, and if you are not coping very well with grief, it may be worth seeking additional support.

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GRIEVING FROM A RELATIONSHIP, PET, OR REJECTION

5:48

Learn valuable processes to handle your grief

Learn valuable suggestions on how to move on

Learn how to handle rejection

In the circle of life, death is certain. In the day-to-day life, rejection is possible, if not common; and good coping skills will keep your dignity and confidence in tact. People have said that the grief of death may be easier than grief from a divorce because death is not a choice but someone chose to divorce. Our animal friends are beloved members of the family; and it is natural to be stricken by grief when a pet dies.

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HABITS THAT IMPACT WORK

5:25

Learn the Top 40 Most Annoying Habits

Learn how to turn poor habits into good habits

Learn how to create a workplace free of distractions

For millions of Americans in the workplace, sharing an office with an annoying coworker can be very stressful. In fact, the habits of an annoying coworker are the number one source of stress. Good people could have annoying habits. Of course, what is annoying to one may be endearing to another. But a productive work environment should be free of unnecessary distractions.

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HEALTHY WORKPLACE

4:50

Learn how to create a germ-free office

Learn how a manager sets the example

Learn the importance of a healthy outlook

Create a germ-free office. Did you know the average office desk harbors hundreds of times more bacteria per square inch than an office toilet seat? A dirty workspace could make you and your coworkers sick. Workplace wellness makes good business sense. It increases morale and productivity, lowers health costs, and reduces absenteeism as well as injuries. Workplace wellness supports well-being.

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HUMOR, SARCASM, AND CONFLICT

4:25

Learn the importance of fun and humor in the workplace

Learn the fine line between humor and rudeness

Learn the harm of sarcasm among team members

As a manager, I've learned it is helpful to add a level of playfulness to everyday tasks. It's clear that employees who have fun on the job are more creative, make better decisions, and get along with their coworkers. It is important to minimize boredom and fatigue; and laughter can reduce stress and boost morale but only if appropriate and tasteful. For example, sarcasm and teasing tends to be negative.

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INTERVIEWING JOB CANDIDATES

5:25

Learn how to advertise for candidates

Learn how to prepare for the interview

Learn how to conduct an interview

From job description to job fulfillment, the process of interviewing job candidates and hiring the right one is quite a responsibility and takes practice and skill. There are six components to the hiring process: job description, job advertisement, applicant selection, job interview preparation, job interview techniques, and job hiring or rejection.

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OFFICE HUMOR

4:50

Learn the benefits of fun and humor at work

Learn the liability of inappropriate humor

Learn how to tell a joke

We need laughter to get through the day. Laughter can act as a coping mechanism to reduce stress. Laughter increases endorphins, increases disease fighting antibodies. Increases your intellectual performance, boosts your information retention, strengthens your immune system, and lowers blood pressure. Laughing can bring people together and strengthen relationships.

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ORGANIZATION CULTURE FOR LEARNING

2:35

Learn the importance of transformational learning

Learn the benefits of transformative culture

Learn how to create a culture of learning at work

Learning is a natural process. Transformational learning is the expansion of one's beliefs and mindsets. It challenges how we see and do things. The problem with the status quo is that it avoids examination and may hamper growth. We all need to continuously learn and improve and adapt. It is true that organizations with a transformative culture stay relevant and thrive.

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ORGANIZING YOUR WORKSPACE

6:50

Learn how to organize your desktop

Learn how to create an effective filing system

Learn how to remove clutter from your workspace

In every moment, you can savor time or squander time. Did you know the average executive wastes six weeks a year searching for paper? It is essential to organize your workspace as well as your thoughts. Put everything in its place and think positive. Starting with your desk, only keep things you constantly need. Work needs space and most of the clutter on your desk is probably paper.

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ORIENTATION FOR LEADERS

5:35

Learn the basics of good leadership

Learn the fundamentals of a good orientation program

Learn how to create an effective work schedule

A good leader is sensitive to the needs of their staff., They know employees perform at their best when they are happy, knowledgeable, and motivated. They treat their employees with respect and as a valued member of the team. They know good relationships are based on trust and honesty. Most important, a good manager sets the example of appropriate behavior and commitment to excellence.

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ORIENTATION FOR NEW HIRES

6:00

Learn three important components of business

Learn about skills, behavior, and relationships

Learn how to be an exemplary employee

Whether online or in-store, selling a product or performing a service, companies that put their employees first are usually the most successful in reaching their long-term goals. Most successful organizations thrive on good management and employee relations. Managers deserve your respect and a good day's work. The employee deserves to be treated as a valuable member of the team.

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OVERCOMING PROCRASTINATION

5:57

Learn how to overcome procrastination

Learn how to create a productive daily routine

Learn 10 tips to keep you on track

Let's rethink the term Time Management. We cannot manage time but we can manage ourselves in a timely manner. To achieve productivity is to avoid procrastination. Cause include waiting for the right mood, a fear of failure, a fear of success, undeveloped decision-making skills, poor organizational skills, and perfectionism. The only difference between busy and being productive is results.

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POST-TRAUMATIC STRESS DISORDER

6:35

Learn the symptoms of PTSD

Learn how PTSD is diagnosed

Learn the recovery process of PTSD

Disturbing dreams, difficulty sleeping, fatigue, mental or physical distress, and feeling emotionally numb are some of the symptoms people experience when they have lived through a traumatic event such as combat, terrorist attacks, child sexual or physical abuse, sexual or physical assault, harassment, serious accidents, or natural disasters. After the event, a person may feel scared, confused, or angry.

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SAFETY FROM HOME TO WORK

5:10

Learn safety questions to ponder while going to work

Learn the hidden dangers that lurk in the workplace

Learn how to be aware of your surroundings

Much like the traffic on your way to work, there are hidden dangers in the office that can have great impact. For the safety of yourself and others, it is important to be aware of your surroundings., The office building is not a sterile working environment. Common workplace hazards can be extra dangerous when you ignore them. Awareness is a choice. Choose to be safe.

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TECH LEADERSHIP CODE TO SUCCESS

6:35

Learn the components of great leadership in the tech world

Learn how to build great teams

Learn the importance of a self-starter mindset

IT is the use of any computers, storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange all forms of electronic data. The IT leader must bring all of the workers together; and the leaders must have knowledge and experience to become a well-rounded professional. The IT leader must be a visionary, a project manager, and a specialist in operational excellence.

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WORRY LESS

4:30

Learn how worrying affects your emotions

Learn how to shift a worry to a concern

Learn a unique perspective about control

Worrying is when you think about negative things that may or may not happen in the future. It consumes precious energy and is the easiest way to ensure unhappiness in the present moment. So why do we allow this feeling of anxiety to overwhelm us? Fear of the unknown. Fear the worst will happen. There are sensible concern and senseless worries.

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WORRY MANAGEMENT

6:40

Learn how to handle what others think of you

Learn the process to rid worrying in your life

Learn what we can control in our lives

Everyone has opinions and, what's true, the opinions are theirs. And what people think of you is none of your business. So why get involved in unsolvable situations? You are who you are. You know your strengths and you know what needs improving. Do not let the negative opinions of others affect your self-esteem, your decisions, or goals. Be confident in your actions. Focus and choose wisely.