• Learn how guilt sends an emotional warning.

• Learn the process of releasing guilt.

Benefits of Guilt

• Learn the power of communicating clearly.

• Learn how to handle opposing views.

Communicating Clearly

• Learn how negative talk is toxic.

• Learn to make the wor

Conflict Awareness

• Learn techniques to resolve conflicts.

• Learn the importance of respect.

Conflict Resolution

• Learn what displeases consumers.

• Learn the potential for increasing profits.

Consumer Behaviors

• Learn the basics of good service.

• Learn the importance of follow-up.

Customer Service

• Learn how to understand the complainer.

• Learn how to support yourself.

Dealing with Complaining

• Experience a fun social exercise.

• Learn the importance of communication skills.

Employee Engagement

• Show you are able and intelligent.

• Show you can make the right decisions.

Empower Yourself

• Learn positive gossip from negative gossip.

• Learn civil ways of communicating.

Gossip and the Grapevine

• Learn how to wake up your body.

• Learn to think positive thoughts.

How to Wake Up Your Body

• Learn how to perk up at work.

• Customize techniques that work for you.

How to Wake Up Your Brain

• Learn how you feel about change.

• Learn the benefits of change.

Improvements through Change

• Learn how self-esteem fulfills itself.

• Learn how building self-esteem is internal.

Improving Self-Esteem

• Learn how IT security involves employees.

• Learn 10 essential prevention measures.

IT Security

• Learn how employee engagement can be fun.

• Learn ways to include fun in the workplace.

Make It A Fun Day

• See what optimism looks like.

• Learn the benefits of positive emotions.

Maximizing Optimism

• Learn it is normal to perceive trouble.

• Learn it is beneficial to feel empowered.

Minimizing Negativity

• Learn how strained relationships affect work.

• Learn how to avoid negative office politics. 

Nature of Office Politics

• Learn how you impact customer service.

• Learn the diverse components of customers.

Number One Focus

• Learn that truth is fact, without feeling.

• Learn to be aware of what you're thinking.

Opinions, Beliefs, and Facts

• Learn that clutter is not due to lack of space.

• Learn that your desk is your command center.

Organizing your Desktop

• Learn if leadership skills can be learned.

• Learn how to be a great leader.

Qualities of Great Leadership

• Learn why people complain.

• Learn why it is better to vent.

Rationale of Complaining

• Learn complaining does not solve problems.

• Learn techniques to reduce complaining.

Reduce the Habit of Complaining

• Learn the importance of being aware.

• Learn to commit to good safety practices.

Safety Awareness

• Learn the traits of self-actualization.

• Learn to be patient achieving goals.

Self-Actualization at Work

• Learn to be careful what you say to yourself.

• Learn to speak well of yourself.

Set the Tone for a Productive Day

• Learn the importance of positive self-talk.

• Learn how to be organized at start of shift.

Starting the Work Day

• Learn the costs of inefficiencies.

• Learn to celebrate accomplishments.

Strategy to Attain Efficiency

• Follow the habits that lead to success.

• Learn to incorporate successful habits.

Successful Habits of Motivated People

• Learn how to take care of yourself at work.

• Select innovative techniques to work on.

Taking Care of Yourself Every Day

• Learn traits that managers respect most.

• Learn how to be a valuable employee.

Traits of a Valuable Employee

• Learn the importance of a company manual.

• Ensure you are informed of company information.

What Employees Should Know

• Learn the traits of successful employees.

• Learn the importance of your mindset.

What Successful Employees Do Every Day