Learn why companies expect professional emails
Learn clear communication creates effective emails
Learn that first-email resolution benefits the customer
Email is the preferred choice of communicating for most of us - and most of us are overwhelmed by the amount of emails we receive each day. In fact, we spend 13 hours a week or 28% of the workweek managing emails. While millennials prefer improvised texting for personal use, companies expect thoroughly planned, professional emails and has no time for leisure banter.