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CUSTOMER SERVICE: REASONS TO EXCEL

3:50

Learn the importance of great customer service

Learn the reasons why a company needs to excel

Learn the role of the manager and employee

The term Call Center is not just a department, it is a reflection of the company. And everyone in the company must agree they need customers. If you work for pay, the customer guarantees your paycheck. A company wishing to excel should know the best strategy to increase profits is to provide great customer service through phone and email support, web forms, chat rooms, and social media.

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