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CUSTOMER SERVICE: HOW TO EXCEL

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Learn how the internet makes complaining easy

Learn ways a company can excel using great service

Learn how to deliver top quality customer service

The internet makes complaining easy - but comments and statistics are the roadmap to marketing and improvement. Statistically, consumers are engaged, informed, and have limited time to make purchases.

Do not lose them due to poor customer service, poor marketing techniques, poor order processing, or

poor technical support.

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