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CONFIDENT OR ARROGANT

4:20

Learn how confidence is essential in the workplace

Learn how confidence creates - and how arrogance destroys

Learn how to interact with arrogant employees

Confidence is essential in the workplace. Confident people are comfortable in their own skin. Their confidence is grounded in experience and a sense of self-worth. Their words and actions are inspiring. Arrogance, on the other hand, is destructive in the workplace. Those who are arrogant are not confident are not comfortable in their own skin and are often insecure. It is important that customers feel comfortable.

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