HERE IS WHAT YOU WILL LEARN
Learn the art of effective communication
Learn what leads to conflict
Learn the power of your actions and words
Words create impression, images, and expectations. They influence how we think. Words can inform - words can hurt - and words can reassure. There's a powerful connection between the words we use and the results we get. Poorly chosen words can hamper enthusiasm and affect self-esteem; yet, well-chosen words can motivate and encourage thinking and creativity. You are important and have great impact whether you realize it or not. What you write and what you say can have a lasting imprint on others. One of the most difficult skills to acquire is the art of effective communication.
From The Employee Excellence Series.
Ideal for high school students and seasoned professionals alike.
Includes Trainer Guide, Script Synopsis, Quiz
Available: DVD and Streaming.